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	<title>Comments on: The effect collateral and manuals have on purchase, loyalty, and the user experience</title>
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	<link>http://www.nick-rice.com/blog/2006/the-effect-collateral-and-manuals-have-on-purchase-loyalty-and-the-user-experience/</link>
	<description>b2b marketing &#38; sales thoughts by nick rice</description>
	<pubDate>Tue, 06 Jan 2009 12:48:00 +0000</pubDate>
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